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Customer Experience: The New Battlefield
April 19 @ 8:30 am - 4:30 pm
How do you compete in a world where most organizations are viewed as a commodity…how do you DIFFERENTIATE? You differentiate by building INCREDIBLY AWESOME EXPERIENCES THAT ARE MEMORABLE AND REMARKABLE.
When the competition are a click away differentiation can be hard. Competing on price is a fool’s game and erodes margins. If you want to stand out from the crowd the EXPERIENCE you provide customers is EVERYTHING.
This course will show you how to create an outstanding customer experience whatever type or size BUSINESS you run. Customers who are more engaged and more loyal. Customers who are LOYAL ADVOCATES will take action and convert. They will also “proactively” tell others about you…they are the lifeblood of successful companies today.
So how do you build this? Sign up and learn.